In Cxperium, you can send your surveys in 2 different ways as a Group or Personal.
- Click the “+” button to create a sending list.
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- Select the survey sending type.
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Sending Group Survey Messages and Personal Survey Messages
Group Survey Messages and Personal Survey Messages have different interfaces according to their features.
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Creating Group Survey Messages
Group Survey Messages help to send survey to a specific group of people such as “HR Team Contact List, It Team Members, Group Members”
An Example For Group Survey Messages
Lets send a market research survey to a data research team.
- Click the “+” to send a Group Survey Messages
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- Click the “Create Survey Group”
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- Fill the necessary information!
Name: is a title for your group survey. It will be seen on your Messages Panel
Conditions: Identify to send your survey which group or who. For this example, a related Tag as Data Research Team is created before. If you don’t know how to create Tag, click here
Survey: Choose which survey, do you want to send. If you don’t know how to create survey, click here
Predata: Represent the predata to segment your responses. Click here to learn more about predata.
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- Save It
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- Click the letter symbol to send your survey
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Creating Personal Survey Messages
Personal Survey Messages provide to send a survey to a specific person. This feature is used to send customized surveys to customized person.
Lets do the same example for Personal Survey Messages;
Click the “Create Survey Personal”
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Fill the necessary information
- Full name: Write the full name of receiver
- Phone: Write the Phone number of receiver
- Tags to add to the list(optional): If you want to save the receiver in a tag, you can use it.
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